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Randholee Resort & Spa Kandy, Kandy

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From68US$ /night
Check-in
04Apr2025Select date
Check-out
05Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Heerassagala Rd, Kandy, Sri Lanka

Randholee Resort & Spa is an upscale hotel located atop a misty mountain in Kandy, Sri Lanka. It offers panoramic views of the surrounding villages and is a short distance from the famous Temple of the Tooth Relic. The hotel combines old-world charm with modern amenities, appealing to both leisure and business travelers. Its strategic location provides easy access to Kandy’s rich cultural and historical attractions.

Location

Randholee Resort & Spa is ideally situated 5 miles from the city of Kandy and close to notable attractions such as the Royal Botanical Gardens and Ceylon Tea Museum. The hotel is easily accessible from Victoria Reservoir and offers transportation options for guests exploring the region. The serene environment features beautiful landscapes, providing a tranquil getaway.

Rooms

The resort features spacious suites with options for garden and mountain views. Each room is fitted with a minibar, tea and coffee-making facilities, and a safe for valuables. The accommodations include a sitting area and a flat-screen TV with satellite channels. Suites offer additional amenities like a bathtub and free toiletries for guests' comfort.

Eat & Drink

Dining at Randholee Resort & Spa provides a sumptuous experience with a focus on local and international cuisines. Guests can enjoy Sri Lankan buffets rich in spices, as well as options like fragrant rice from India and creamy pasta from Italy during themed nights. A bar is available for relaxation and socialization with fellow travelers.

Leisure & Business

The hotel offers a range of leisure activities, including a state-of-the-art gym, squash court, and facilities for badminton and table tennis. Business travelers can benefit from well-equipped meeting spaces set in a climate conducive to conferences. Wi-Fi is fully accessible across the entire property for guests' convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
3 persons
30 m² 
Bed options:
1 Double bed
Pool view
Shower
Bathtub
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Double Room
Max:
2 persons
27 m² 
Bed options:
1 Double bed
Garden view
Shower
Bathtub
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King Suite
Max:
2 persons
250 m² 
Bed options:
1 King Size Bed
Mountain view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Kandy 2.1 mi
Airports
Victoria Reservoir SPB (KDW) 4.1 mi
Polgolla Reservoir Sea Plane (KDZ) 7.8 mi
Train
Kandy railway station 2.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Wheelchair access
  • Baggage storage
  • Elevator
  • Gift/Newsstand
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Fitness studio

Guest Parking

  • Refrigerator
  • Electric kettle

Services

  • Paid city shuttle
  • Free valet parking
  • Room service
  • Laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service

Dining

  • Paid breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business center

Children

  • Cribs
  • Paid babysitting/ Child services
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Barbeque grills
  • Spa & wellness center
  • Sauna

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock
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Location

Heerassagala Rd, Kandy, Sri Lanka
Map view
Heerassagala Rd, Kandy, Sri Lanka
Nearby
Sri Shantharamaya
1100 ft
Amaya Hills
1100 ft
Pagoda
Wajirarama Aranya Temple
1100 ft
Restaurants
Le Leopard d'Argent
3000 ft
Bowalawatta

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Stunning location
Spacious rooms
Hygiene issues in dining
Noise disturbances
6.8/10
Nice
Rooms
7.9
Location
7.9
Service
7.2
Dining
5.2
Guest reviews
6.8/10
based on 10 reviews
7.4
7.4/10 based on 118 reviews
Roger
United States of America, September  2024
6.4/10

I had a very mixed experience at the hotel. The rooms were clean and spacious with an amazing view, and the staff was friendly and helpful, which made my stay enjoyable. However, the service was not ideal, as I encountered some misinformation about transportation, and the dining options were quite disappointing. Although the location was good, it was a bit hard to reach, which was a downside. Overall, there are some strong points, but there are definitely areas for improvement.

Rooms
9.0
The rooms were clean, spacious, and offered stunning views, which I really appreciated.
Service
6.0
While the staff was extremely friendly and attentive, I did encounter some issues, especially with incorrect info about train travel, which was a bit frustrating.
Location
7.0
The location had beautiful views, but it was harder to reach than I expected, which was a bit inconvenient.
Dining
5.0
My dining experience was disappointing. The breakfast options were below average with powdered eggs and a lack of fresh food.
Facilities
6.0
The facilities were decent but did not stand out as exceptional. They were just adequate for what I needed.
Elaine
United States of America, August  2024
6.4/10

I had a mixed experience at the hotel. The location in the hilly area of Kandy is beautiful, and the rooms were very comfortable with clean bathrooms and hot water. However, the service was quite concerning at times, particularly when staff seemed misleading about local train travel. Additionally, the restaurant could use some improvement, especially regarding the dining prices, which felt steep for what was offered.

Rooms
9.0
The rooms were extremely comfortable, featuring clean bathrooms with hot water and options for both a shower and a bath tub.
Service
5.0
The service ranged from helpful to somewhat concerning, especially during a misunderstanding involving the safety box, which took a long time to resolve.
Location
7.0
The hotel's location in the hilly area of Kandy offers a nice view, although getting around can be tricky with narrow roads and heavy traffic.
Dining
6.0
Dining was decent, but I found some options quite pricey; the Sri Lankan curry was a much more affordable and tasty choice compared to the other dishes.
Facilities
5.0
The hotel's facilities could benefit from refurbishment, as both the restaurant and spa felt outdated.
Joe
United States of America, July  2024
7.2/10

I had a lovely stay overall! The hotel is perched on the hills with breathtaking views of Kandy, providing a peaceful and relaxing atmosphere. The rooms were spacious with a nice balcony overlooking the pool, but the dining experience was disappointing, especially given the price. The service was friendly and accommodating, making up for some shortcomings in other areas.

Rooms
9.0
The rooms were spacious and had a balcony overlooking the pool, which offered amazing views. I appreciated that my double bed came with a king-sized mattress, making for a comfortable sleep.
Service
8.0
The staff was lovely and very helpful, always around to attend to any requests. They kindly allowed us to leave our luggage on the first floor during our last day.
Location
7.0
The hotel is about ten minutes from Kandy, situated high on the hills in a stunning natural setting. However, the accessibility can be a bit challenging, especially during heavy downpours.
Dining
5.0
The dining experience was not great; the food was often cold with a poor selection, which was surprising for the price we paid. It felt more like an average experience rather than the buffet I expected.
Facilities
7.0
The hotel has good facilities, particularly the pool area, which is well-maintained and enjoyable to use. However, overall amenities could use improvement.
William
United States of America, July  2024
7.2/10

I had a mixed experience at the hotel. The location is stunning, situated in the hills with breathtaking views, and the infinity pool was definitely a highlight. My room was spacious and comfortable, but it did have an unpleasant smell initially, and I was woken up early by noise near the entrance. The dining could use improvement; I enjoyed some aspects, but there were hygiene issues that were concerning. Overall, it has great potential, but there are definitely areas that need attention.

Rooms
7.0
The room I stayed in was huge and very spacious, which I loved. The bathrooms were clean, and I appreciated having hot water along with a shower and bathtub. However, it had a bit of a smell at first and being right near the entrance meant I heard a lot of chatter in the early morning.
Service
7.0
The staff was friendly and welcoming. They acknowledged the noise issues I experienced and reassured me that it was a common occurrence, but there were times when I felt ignored when seeking assistance.
Location
9.0
The location is excellent, set in the hills just outside Kandy with amazing views. It's a bit hard to reach, though, and further from KCC than I expected, but I really appreciated the peaceful surroundings.
Dining
5.0
While the dining offered a huge selection of Sri Lankan foods, I did have some negative experiences like finding flies on the food and poorly made scrambled eggs. The restaurant by the infinity pool had a great ambiance, but the overall situation made it a pricey experience relative to the value.
Facilities
8.0
The infinity pool was absolutely divine, providing a stunning place to relax and enjoy the view of Kandy city and the mountains in the background. Other amenities were decent, but not all were up to par.
Stunning location
Hygiene issues in dining
William
United States of America, July  2024
7.0/10

The hotel is situated in a stunning location about ten minutes from Kandy, surrounded by nature, which made for a peaceful and relaxing stay. The rooms were tidy, featuring beautiful views and private balconies, but the cleaning products left a bit to be desired. Staff were friendly and helpful overall, but the reception could have been warmer. The dining experience was surprisingly below average with cold food and limited choices. All in all, it's a great spot for those who appreciate nature, but dining could definitely improve.

Rooms
8.0
The rooms were clean and tidy, with a beautiful view and good facilities. I loved having a private balcony for a unique viewing experience.
Service
7.0
The staff were generally lovely and very helpful, but some receptionists weren’t as welcoming as others.
Location
9.0
The location was breathtaking, nestled in the hilly area of Kandy, creating a restful and relaxing atmosphere.
Dining
5.0
Dining was quite disappointing with cold food and poor choices. It wasn't a buffet as expected, leaving me wanting more variety.
Facilities
7.0
Facilities were decent, but nothing stood out to impress me particularly.
Michael
United States of America, May  2024
6.6/10

The hotel has a beautiful view of the city and offers spacious rooms, which is definitely a plus. The service was attentive, and the staff went out of their way to be helpful. However, the rooms could use some modernization and better cleaning, which was a disappointment. The location is a bit challenging to reach, and while the amenities are present, they are not exceptionally luxurious.

Rooms
6.0
The rooms are quite spacious and come with a great view of the city, but they were not soundproofed and appeared tired, needing some modernization and a better clean.
Service
9.0
The service was impressive, as the staff was very attentive and went out of their way to be helpful.
Location
7.0
The hotel is in a romantic location, albeit a bit hard to reach and farther away from KCC than expected, but it's perfect for travel to other areas in Sri Lanka.
Dining
5.0
Dining was somewhat disappointing, as the breakfast options were below average and repetitive. The food was quite pricey, and I found better value in local Sri Lankan curry offerings.
Facilities
6.0
The facilities were standard but lacked any luxurious features that would elevate the experience.
Nathan
United States of America, May  2024
7.6/10

The hotel has a stunning location just outside Kandy, making it an enjoyable stay away from the hustle and bustle. The rooms are comfortable with amazing views, but the noise from the nearby area can be quite loud at times. The service was good, but some of the guidance given by staff about transportation was a bit misleading. Overall, it's a lovely spot for relaxation, though the dining could use some improvement in value for the price.

Rooms
8.0
The rooms were comfortable, featuring a king-size mattress and a balcony with breathtaking views over the pool.
Service
7.0
The service was good overall. We could leave our bags on the first floor, and the staff were friendly, although one staff member scared us about the train situation.
Location
9.0
The location is perfect, set in the hills just outside the intensity of Kandy city, making it a peaceful retreat.
Dining
6.0
The dining was average, especially for the price we paid. Breakfast felt a bit overpriced for what was offered.
Facilities
8.0
The facilities included a nice swimming pool that added to the overall pleasant experience.
Stunning views
Loud surroundings
Don
United States of America, May  2024
6.6/10

The hotel is located in a picturesque area just outside Kandy, which offers a peaceful and relaxing atmosphere. The rooms had an incredible view thanks to the floor-to-ceiling glass walls, although they initially had a bit of a smell. The staff were kind and attentive, even going out of their way to bring me a drink when I wasn't feeling well. However, the dining experience left a lot to be desired, especially with the breakfast quality. Overall, it’s a unique stay, but there's definitely room for improvement.

Rooms
8.0
The rooms were of amazing standard, featuring an outdoor jacuzzi and beautiful views across two whole walls of glass. However, the initial smell was a bit off-putting.
Service
8.0
The service was mostly good, as the staff were friendly and even kindly brought me a lime juice to help me feel better.
Location
7.0
Situated about ten minutes outside of Kandy, the hotel provides a tranquil atmosphere, though it was not very well maintained overall.
Dining
5.0
The dining experience was disappointing with poor quality breakfast options, which felt outrageous for the price we paid.
Facilities
6.0
Facilities were decent, but nothing stood out as exceptional, especially given the dining issues.
Richard
United States of America, April  2024
7.6/10

The hotel has a great location with stunning panoramic mountain views, perfect for a peaceful getaway. However, the room I stayed in initially had an unpleasant odor, and while it was spacious, it lacked comfort. The dining experience was a highlight with a fantastic selection of Sri Lankan dishes, although some options were quite pricey. Overall, it’s a decent choice, but there’s room for improvement in the rooms.

Rooms
6.0
The room was spacious but had an odor that was quite unpleasant at first. It offered a nice view, but comfort was lacking.
Service
8.0
Service was good, and the staff was very nice, making the stay a bit more enjoyable.
Location
9.0
The hotel is excellently located for exploring the surrounding areas like Sigiriya and Dambulla, plus the mountain view is quite breathtaking.
Dining
8.0
The dining experience was absolutely divine, with a huge selection of delicious Sri Lankan foods. I found the prices to be a bit high, but the curry options are a better value.
Facilities
7.0
The facilities were decent, providing the necessary amenities for a comfortable stay.
Austin
United States of America, April  2024
7.0/10

I had a lovely time at this hotel, which was high in the hills overlooking Kandy. The rooms were spacious, very clean, and comfortable, with an absolutely astounding view. The service was friendly, but the restaurant could have been better organized. While the location is tranquil and close to nature, it’s a bit far from the main town, so keep that in mind if you’re looking for a bustling area. Overall, it offers good value for money, but the dining experience was slightly underwhelming.

Rooms
9.0
The rooms were spacious, very clean, and comfortable with the most astounding view.
Service
7.0
The staff was mostly friendly, particularly Mr Samantha, the Restaurant Manager, who was welcoming. However, not everyone was very service-oriented.
Location
8.0
The hotel is located high on the hills overlooking Kandy, providing a quiet environment, though it's a bit far from the main town.
Dining
5.0
The dining experience was a bit pricey for what we got, and the breakfast options were limited, which was disappointing.
Facilities
6.0
The hotel has a nice atmosphere, but there could be more amenities available for guests.
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Rooms and Guests2 Guests, 1 Room